National Geographic : 1921 Nov
Vigilance THE VALUE TO THE PUBLIC of the Bell System service is based on the reliability, promptness and accuracy of that service. As quality of service depends upon the economic operation of all tele phone activities, vigilance begins where work begins. Science and en gineering skill enter into the selection of all raw materials; and into the adapting and combining of these ma terials to the end that the finished product may be most efficient in operation and endurance, and pro duced at the least cost. A series of progressive tests are made at every step during the trans formation of these materials into tele phone plant and equipment. And when all these complicated devices, with their tens of thousands of deli cately constructed parts, are set in operation they are still subjected to continuous, exhaustive tests. As the best of materials and the most complete machinery is of little value without correct operation, the same ceaseless vigilance is given to the character of service rendered in pro viding telephone communication for the public. Such constant vigilance in regard to every detail of telephone activity was instrumental in upholding stand ards during the trials of reconstruc tion. And this same vigilance has had much to do with returning the telephone to the high standard of service it is now offering the public. "BELL SYSTEM" AMERICAN TELEPHONE AND TELEGRAPH COMPANY AND ASSOCIATED COMPANIES One Policy, One System, Universal Service, and all directed toward Better Service "Mention The Geographic-It identifies you"