National Geographic : 1920 Mar
The Human Side of Service More than a year has passed since the signing of the Armistice, yet all the world still feels the effects of the War. The Telephone Company is no exception. More than 20,000 Bell telephone employees went to war; some of them never returned. For eighteen months we were shut off from practically all supplies. War's demands took our employees and our materials, at the same time requiring increased service. Some districts suffered. In many places the old, high standard of serv ice has been restored. In every place efforts at restoration are unremitting. The loyalty of em ployees who have staid at their tasks and the fine spirit of new employees deserve public appreciation. They have worked at a disadvantage but they have never faltered, for they know their importance to both the com mercial and social life of the country. These two hundred thousand work ers are just as human as the rest of us. They respond to kindly, considerate treatment and are worthy of adequate remuneration. And the reward should always be in keeping with the service desired. AMERICAN TELEPHONE AND TELEGRAPH COMPANY AND ASSOCIATED COMPANIES One Policy One System Universal Service "Mention The Geographic-It identifies you"